Patient Guide


The Park Medical physicians are available 24 hours a day, 7 days a week. They rotate coverage on weekends, holidays, and vacations. The covering physician can be contacted by calling your physician's office number (see below).

In the event of an emergency, call 911 if you feel that your condition is life threatening. Then go immediately to the nearest hospital.

If you believe your situation is urgent, but not life threatening, you should call your doctor's office at any time - day or night. If the phone is answered by our answering service, state that there is an emergency or urgent matter and your doctor will be contacted promptly.


Our physicians accept Medicare assignment and participate with EHP (as preferred providers), CareFirst, and other plans. They do not participate with any Medicare Advantage plans.


Johns Hopkins Regional Physicians will submit all charges to your insurance company or Medicare. If encountering financial difficulties, the patient should let the doctor or patient service coordinator know. We are pleased to discuss any questions you have concerning health insurance and payment plans. For billing questions, please call (410) 583-7102; the billing department fax number is 410-583-7103.

Laboratory Services

We offer in-office phlebotomy (blood drawing) for the convenience of our patients, with specimens sent to Quest Diagnostic Laboratory for processing. Hours are 8:00 AM - 3:30 PM

The Johns Hopkins Medical Laboratory is also available in pavilion 2 and pavilion 3 of Green Spring Station.

Vaccines and EKGs

Our Medical Assistants continue to provide these services within our practice. Access is at the front desk of our office where you sign in for your appointments. Hours are 8:00 AM - 3:30 PM. (Spring 2024: Due to staffing shortage, EKGs and vaccines may not be available at all times. Please call before coming to the office).

Prescription Refills

Please allow at least 24-hours to process refills. Where possible, have your pharmacy call your physician's office between 9:00 a.m. and 3:30 p.m., Monday through Friday to refill prescriptions. If you are using a new pharmacy, or the prescription is new, call your physician's Patient Service Coordinator (secretary) during office hours.


Please call at least a week in advance to request a referral if needed.